← Course contents · Part 5

· Visual lesson · Session 43 of 56


Write the operating plan

A service needs more than hardware. Someone must know when to admit work, when to stop, and what evidence allows recovery.

Picture the idea

Give each state a release condition

  1. Installed → accepted

    Commissioning evidence

  2. Available → running

    Authorized allocation

  3. Suspect → quarantined

    Approved containment

  4. Validated → available

    Explicit return-to-service decision

Selected transitions, not a complete state machine. Define both the evidence and the person permitted to approve each.

Make states actionable

Installed, accepted, available, running, draining, and quarantined describe different conditions.

A failed health check should lead to the defined operational response, not just a different dashboard color. Specify who can change each state and why.

Connect signals to people

For a latency failure, device fault, missing measurement, or cooling alarm, name the responder and the affected equipment.

Changes need compatibility checks, a limited test, stop conditions, and a recovery path. Physical work still follows product procedures and qualified ownership.

Your deliverable

Write a one-page plan for the fictional service from Sessions 41–42. Include service targets, states, monitoring, maintenance, recovery checks, and owners.

Check your answer

If a leak page reaches facilities without a rack identifier and compute operations know nothing, the response is incomplete. Another responder should be able to use your plan without asking the original designer to explain it.

← All sessions